The State COVID-19 Assistance Hotline is experiencing high volumes of calls today that are preventing calls from going to the hotline. We continue to work on our phone line capacity, but we need to communicate out the alternate hotline number, 888-856-5816. This phone line has a Spanish option on it as well.
The current hotline number is not going away. This new number is in ADDITION to the regular phone number.
The regular State COVID-19 Assistance Hotline is 1-800-525-0127 and is open between 6 a.m. and 10 p.m. Monday through Friday and 8 a.m. to 6 p.m. Saturday and Sunday and on observed state holidays.