You and Your Family

Nearly every Washingtonian has now been impacted by the COVID-19 pandemic. It’s OK to ask for help. This page includes resources to help your family stay healthy both physically and mentally, find financial support services and more. Fewer, shorter and safer interactions are crucial.

Good to Know

What's open under the new guidelines?
The Do’s and Don’ts of wearing them
If you will travel or are coming home from traveling, here's information you will want to know.
Have questions about schools and college? More information here.

Guide to Safer Gatherings

Find ideas for how to gather and celebrate virtually, as well as a checklist of safety measures if you do decide to gather in person.

Food, Housing and Utilities Support

  • Dept. of Commerce Eviction Rent Assistance program, funded with federal CARES Act dollars, may prevent evictions by paying past due and current/future rent for people in distress. Rental assistance will be provided through local housing providers in each community, not directly from Commerce. List of Eviction Rent Assistance Program providers.
  • The governor has issued a statewide moratorium on evictions of residential tenants for non-payment until March 31, 2021. COVID-19 eviction moratorium complaint form
  • Please visit our food assistance page for detailed information about food resources in Washington.
  • Gov. Inslee issued a moratorium on service disconnects and late fees through April 30, 2021 for all energy, landline telephone and water utilities. Here is a directory of utility providers who can provide more information and resources if you need help with your bills. For investor-owned electric and natural gas utilities in Washington, the Washington Utilities and Transportation Commission ordered a moratorium on disconnections for nonpayment until April 30, 2021. They also ordered utilities to continue to waive deposits for new customers and all late fees through Oct. 27, 2021.
  • Low-Income Home Energy Assistance Program (LIHEAP). LIHEAP makes energy assistance available to residents of Washington through a network of community action agencies and local municipalities. These organizations perform program eligibility determinations and award LIHEAP grants to eligible households. Each agency has their own procedures that will need to be followed in order to receive LIHEAP services.
  • The federal Lifeline program offers participants a $9.25 discount on landline telephone and wireless services and discounts for broadband and broadband-voice bundles.

Cloth face coverings and masks

Guidance on cloth face coverings including how to make them and how you can help donate them.

Childcare, K-12 and higher education

Learn more on advice given to schools before reopening and more COVID-19-related information on childcare, schools, colleges and universities, as well as education support for multilingual families.

Adults Ages 65+

People over 65 years old, and people with underlying health conditions, are at higher risk of complications from COVID-19. The most important step you can take is to protect yourself. Here are some resources to help you during this time, as well as the Safe Start for Long Term Care plan.

Thinking of traveling?

 On Nov. 13, 2020, Gov. Jay Inslee issued a travel advisory  that recommends people arriving in Washington from other states or countries, including returning Washington residents, should practice self-quarantine for 14 days after arrival. These individuals should also limit their interactions to their immediate household. This recommendation does not apply to individuals who cross state or country borders for essential travel, to include work and study, critical infrastructure support, and immediate medical care. More information here.

Mental Health & Well-being

This can be a stressful time. It is normal that you or your loved ones might feel anxious, sad, scared or angry. You are not alone. It is okay to seek out and ask for help. The resources here are a good place to start. 

Talking to loved ones about the importance of keeping gatherings small or staying home

Convincing your loved ones to be smart about gatherings can be a challenge. We offer advice to help.

Financial Support

Internet Access

Many internet service providers are waiving late payment fees and will not disconnect customers for late payments. In addition, some companies are offering free or low-cost internet services. 

  • Drive-In WiFi Hotspots provide free temporary, emergency internet access for Washingtonians who do not have broadband service to their homes. Access is available to all residents with specific emphasis on remote learning for students. Additionally, this service can be used for job searches, telehealth, telework, unemployment filing, and census participation.
  • Comcast is offering two months free to new Internet Essentials customers in their service areas. Apply by by Dec. 31, 2020
  • AT&T Access & Ziply Fiber offer low-cost internet.

Health Insurance

If you or someone you know has recently lost or will be losing health insurance coverage, download the mobile app, WAPlanfinder, or visit to browse health insurance options and get covered. 

For additional information about coverage options, please visit the Washington Health Benefit Exchange Coronavirus FAQ page

Scams and rumors

Cybercriminals are taking advantage of fears surrounding the Coronavirus. Now more than ever, we need to be vigilant looking for scams. Find out more at the link.

Military and Veteran Community Resources

This guide lists resources specific to our Military and Veteran community that may help us to get through the COVID-19 crisis. 

Information from the Washington Department of Veterans Affairs for family members and representatives of residents at Washington state Veterans Homes, including FAQs for families wanting to visit a resident and a daily update of staff and residents tested. 

Department of Corrections 

Information from the Department of Corrections about the state Corrections Facilities and testing, News Releases, and guidance. 

Legal aid

Washington Law Help has resources for those looking for legal aid during the coronavirus outbreak. Topics include family law, health issues, housing, financial, criminal, and assistance for seniors.  

Resources for immigrant community members

City of Seattle’s Office of Immigrant and Refugee Affairs is partnering with El Comite and Northwest Immigrant Rights Project. See FAQs for immigrants who want to know more about how the issue of public charge might affect their ability to access healthcare and other services during this COVID-19 outbreak. 

United We Dream maintains information on healthcare access for undocumented residents.